ARE THE ITEMS ON SALE ORIGINAL?
Yes, all items for sale on https://www.carol.it/gb/vendita-maglieria-e-abbigliamento-intimo-online-confezioni-carol-snc are authentic and come with guarantee and authenticity tags.
HOW ARE ITEMS SHIPPED?
All items are shipped in their original box or packaging (where applicable) and carefully packed to avoid any damage during transport.
HOW MANY DAYS BEFORE THE GOODS ORDERED ON CAROL ARRIVE?
Deliveries are made within 24/48h working hours throughout Italy excluding islands (48/72h).
CAN I REQUEST THE RETURN OR EXCHANGE OF PURCHASED PRODUCTS?
On Carol you can buy with complete peace of mind. If you are not satisfied with your purchase or simply want to replace an item, you can request a return or replacement within 30 days of receiving your order and the service is completely free of charge.
CAN I ORDER BY PHONE?
Yes, at Carol you can also order with a simple phone call. Contact our Customer Service Department on 0331.433511 and you will receive all the information you need about the items or how to place an order.